# Help Us Improve Bolt Scraper

We value your feedback and suggestions. Please use the interactive form on our website to submit bug reports, request new features, or suggest improvements directly to our product engineering team.

## Submission Options

We support three types of feedback submissions:

### 1. Bug Reports
If you encounter unexpected behavior, errors, or glitches in any of our scrapers:
- **Product affected**: Select which scraper (Google Maps Scraper, Yellow Pages Scraper, Facebook Scraper, Website Scraper) is experiencing issues.
- **Steps to reproduce**: Provide clear step-by-step instructions so our engineers can replicate the issue.
- **Expected vs Actual Behavior**: Outline what should have happened versus what actually occurred.
- **Environment details**: Share your browser version and OS (e.g. Chrome 124 on macOS) to assist debugging.

### 2. Feature Requests
Contribute to the product roadmap for our scrapers:
- **Target scraper**: Choose which scraper you are requesting features for, or suggest a completely new product.
- **Description**: Describe the desired functionality or feature in detail.
- **Use Case**: Tell us how this feature helps your lead generation workflow.

### 3. General Suggestions
Submit suggestions, advice, or general feedback about the platform, customer portal, or user experience.

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### Alternative Contact Channels

If you prefer direct communication, you can reach out via:
- **Email Support**: [support@boltscraper.com](mailto:support@boltscraper.com)
- **Telegram Support**: [@boltscraper](https://t.me/boltscraper)
- **Live Chat**: Use the chat widget on the bottom right corner of the website pages.